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What is Ebates's return / refund / exchange policy?

Asked by Macy Hyde on Feb 28, 2012

1 Answers

Teresa Conti   L4: Guide (Ambassador: L1)   1,288 answers   +342 votes
This answer has 0 votes  by

Ebates does not have or really need a refund policy.  The company keeps track of the rebates earned by a member.  These rebates are paid out quarterly.  A payment is paid out when the amount earned has reached $5.01.  It is relatively easy to reach this amount with just normal purchases at stores listed on the site.  So, this should not be a problem for most customers.  If there is a problem with the payments, customers can call customer service for help.

Ebates Coupon: Get up a $600 gift card with perchance from Neimam Marcus 4.0% Cash Back
Posted on Sep 20, 2012

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Ebates Q&A Forum
Last answer by Amy Russell 16 months ago +0 votes:
Ebates does not yet have a mobile app for Android, iPad, or iPhone.  However, they do offer a toolbar browser app to assist you in finding cash-back deals online.  Cash Back amounts are displayed in your search results so you can be sure you're always getting the best deal. more
Asked by Devin Ford in Ebates1 answers
Last answer by BlogWriter 22 months ago +0 votes:
Ebates sends its customers its Rebates of Cash Back every 3 months as long as your Cash Back accrued amount has already reached more than $5. If you are unable to accrue more than $r within 3 months, that Cash Back will be forwarded to the next payment period. Payment periods are every 15th day of May, August, November and February. more
Asked by Teresa Conti in Ebates1 answers
Last answer by BlogWriter 22 months ago +0 votes:
No, Ebates does not offer any mobile applications for either Apple or Android devices. Simply go to Ebates online site, browse for the products you need and place your order and avail of ready discounts such as the Free Shipping and Returns of UGG Australia items. Or enjoy more rebates for your shopping with the Holiday Double Cash back promo. more
Asked by Teresa Conti in Ebates1 answers
Last answer by Teresa Conti 22 months ago +0 votes:
Yes, the company does have an email service that brings customers up to date on new items on the site.  A member can also go to the company's website to check on any new events in the ebates world.  Ebates is adding more stores all the time and its payback amounts vary according to the desire of stores to pump up their business.  It is worth keeping in touch once your are a member.&... more
Asked by Teresa Conti in Ebates1 answers
Last answer by Latoya Lawrence 24 months ago +0 votes:
Membership in the Ebates program is free: there is no charge to be a Member or to earn and receive Cash Back. If your account is inactive for more than twelve consecutive months, Ebates reserves the right to debit your Ebates account balance two dollars  per month to recover the cost of account maintenance until  you reactivate your account . more
Asked by Teresa Conti in Ebates1 answers
Last answer by Teresa Conti 24 months ago +0 votes:
Ebates has mobile apps for both Android and Apple products. These are great.   They allow members to enter products they buy away from home through their cell phones.  With a smart phone you can use bar codes to add to your Ebates rebate amounts.  The mobile apps can be downloaded from online web stores for these cell phones. more
Asked by Michael Wood in Ebates1 answers
Last answer by Teresa Conti 24 months ago +0 votes:
Ebates does not have or really need a refund policy.  The company keeps track of the rebates earned by a member.  These rebates are paid out quarterly.  A payment is paid out when the amount earned has reached $5.01.  It is relatively easy to reach this amount with just normal purchases at stores listed on the site.  So, this should not be a problem for most customers.&nbs... more
Asked by Macy Hyde in Ebates1 answers
Last answer by Teresa Conti 24 months ago +0 votes:
Ebates does not ship internationally.  The company only ships payments out to customers and these payments are handled electronically or a check is sent out drawn on a United States bank.  Ebates does not sell any merchandise that needs to be shipped.  The company gives rebates on certain purchases made by their members.  Membership is free. more
Last answer by Jason Medenilla 25 months ago +0 votes:
Yes Ebates.com is available in Asian Countries. You can join ebates.com for free even if you are from Asia. But to earn money or cash back on this site, you need to shop on their suggested websites where you earn everytime you buy something. So the problem now is,  if you are not from the US or Canada you might not be able to buy on those suggested site since most of those sites doesn't shipp... more
Asked by BlogWriter in Ebates1 answers
Last answer by Irene Nevins 26 months ago +1 votes:
When you become a member of Ebates, you have access to thousands of affiliated stores. Many of these stores are merchants you already do business with. By shopping these same stores online through Ebates, you will not only save from their online discount offerings, you will rack up a percentage of Cash Back based on your purchase amount ( an electronic rebate). Many offer double Cash Back bonuses ... more
Last answer by Matthew Johnson 26 months ago +1 votes:
The minimum payout amount is $5.01, however, the pay period is 3 months, not one month. Purchase Period Payment Date Jan 1-Mar 31 May 15 Apr 1-June 30 Aug 15 July 1-Sept 30 Nov 15 Oct 1-Dec 31 Feb 15 more
Last answer by Christy Birmingham 26 months ago +0 votes:
Ebates is not the typical online business. Rather than requiring its users to pay the company, the company pays its users in return for shopping through the website. Ebates is the original for online Cash Back Shopping. Users can choose to be paid by personal checks if they wish. Another payment method is by deposit to PayPal account. For users who choose the payment method of personal checks, th... more
Asked by Peter Cruz in Ebates1 answers
Last answer by Christy Birmingham 26 months ago +0 votes:
Ebates does not take money from its site users but instead gives money back to them in return for shopping through the website. Ebates is the pioneer of online Cash Back Shopping.  Consumers can choose to be paid back by PayPal as the payment method if they do choose. Other alternatives are payment by check, by sending money to charity/organization/family member. For PayPal, Ebates deposits ... more
Asked by Vijay M in Ebates1 answers
Last answer by Knoji 28 months ago +0 votes:
amy russell provided an answer to this question in this review of Ebates:Ebates.com is a shopping portal website that offers coupons and promotional codes for online shopping at more than 1,500 stores on the internet.  Each store listed on Ebates offers unique cash back percentage rebates to shoppers who use The Ebates shopping website. A rebate percentage you will be granted when shopping th... more
Last answer by Knoji 28 months ago +0 votes:
amy russell provided an answer to this question in this review of Ebates:Ebates was erected in 1998 by two Deputy District Attorneys in Silicon Valley in California who previously prosecuted online fraud cases for the state of California prior to starting their business venture known as, Ebates.  This speaks directly to the safety of your personal information when shopping through Ebates.&nbs... more
Asked by Arlene Cox in Ebates1 answers
Last answer by Knoji 28 months ago +0 votes:
amy russell provided an answer to this question in this review of Ebates:Ebates generally has good reviews and positive feedback across internet review blogs and websites.  On Yelp, 6 out of 8 customers rate Ebates at 5 stars out of a possible 5 stars.  There rating on Yelp is a 3.5, because one customer gave them 1 star and another only gave them 2 stars.  Bear in mind, the majorit... more
Asked by Tim Morgan in Ebates1 answers
Last answer by Knoji 28 months ago +0 votes:
amy russell provided an answer to this question in this review of Ebates:Ebates has been a Better Business Bureau (BBB) Accredited Business since June 1, 2000. Ebates has attained a prestigious ranking of A+ on The BBB's scale that runs from A+ to F, A+ being the best score a business is able to score.  There have been 24 advertising and sales issues reported by consumers to the BBB.  Th... more
Asked by Erica Scott in Ebates1 answers
Last answer by Knoji 28 months ago +0 votes:
amy russell provided an answer to this question in this review of Ebates:Ebates.com has a Worldwide Alexa Traffic Rank of 3,110.  Ebates.com has a United States Alexa Traffic Rank of 628.  Ebates.com has 7,076 sites linking into it.  Ebates.com has a Google Page Rank of 5 out of a possible 10.  Ebates can be easily found on popular review, shopping, and savings websites ac... more
Asked by Arlene West in Ebates1 answers
Last answer by Knoji 28 months ago +0 votes:
amy russell provided an answer to this question in this review of Ebates:Ebates maintains a Facebook profile that has 191,913 likes.  Ebates has a Pinterest profile with 19 boards, 623 pins, and 165 likes.  They have 588 followers and they are following 167 profiles. Ebates has a Twitter account.  They have 19,475 followers and they have tweeted 3,695 times.  They are following... more
Asked by Amy White in Ebates1 answers
Last answer by Knoji 28 months ago +0 votes:
amy russell provided an answer to this question in this review of Ebates:McAfee Secure Site Advisor has tested Ebates.com and has found no significant security issues with the website that will cause its users any harm to their computer.  Google Safe Browsing has analyzed the security of Ebates.com and found that Ebates is not currently listed as a suspicious website.  Google Safe Browsi... more
Asked by Peterman B in Ebates1 answers
Last answer by Knoji 28 months ago +0 votes:
amy russell provided an answer to this question in this review of Ebates:As Ebates is merely a shopping portal for stores to be shopped at through, pricing varies greatly on sales made through Ebates' affiliate stores.  There are in excess of 1,500 stores one can shop at using Ebates.  These stores vary and have very different pricing.  While Ebates does offer some lesser known stor... more
Last answer by Knoji 28 months ago +0 votes:
amy russell provided an answer to this question in this review of Ebates:When you order a product or products through an online store, using The Ebates Shopping Portal, these items are subject to the particular shipping policies and rates of the store from which you have purchased them.  There are over 1,500 stores you can shop at when utilizing Ebates so be sure to access rates with care and... more
Asked by Jenny Stein in Ebates1 answers
Last answer by Knoji 28 months ago +0 votes:
amy russell provided an answer to this question in this review of Ebates:Ebates is, of course, a shopping portal tool and does not set payment methods accepted by the stores in which it facilitates shopping.  Please check the particular store(s) you choose to shop at for their payment methods before you shop with them to be sure this online store suits your payment requirements. more
Asked by Curt Owens in Ebates1 answers
Last answer by Knoji 28 months ago +0 votes:
amy russell provided an answer to this question in this review of Ebates:When you choose to return a product or products you have purchased through the Ebates shopping portal, said items are subject to the particular return policy of the store from which you have purchased them.  If you choose to return or cancel and item or order, Ebates will remove any cash back rebates they have credited y... more
Asked by Billie Kelly in Ebates1 answers
Last answer by Knoji 31 months ago +0 votes:
You can find the answer to this question in this review of Ebates written by Matthew Bible - an excerpt is posted below:Ebates is the pioneer and leader of online Cash Back Shopping.  It is a site where you can earn up to 25% cash back on items you purchase.  Many of the items have cut-rate coupons and exclusive offers plus great deals on hot products.  You can either get ... more
Asked by Tony BC in Ebates1 answers
Last answer by Knoji 31 months ago +0 votes:
The answer to question was posted in this review of Ebates written by Matthew Bible - an excerpt is posted below:Their concept was innovative, and it has kept up with matching competitors.  This is how Ebates continues to stay in its own league: Online coupons and codes offer up to 80% off for certain items.  Instead of keeping the commission money earned when pe... more
Last answer by Knoji 31 months ago +0 votes:
The answer to question was posted in this review of Ebates written by Matthew Bible - an excerpt is posted below:Ebates competes with Coupon Cactus and Shop At Home. Ebates is very similar to Coupon Cactus.  The payment structure is the same, and the rebates are similar.  One advantage Coupon Cactus has is the referral program if you are not able to refer a lot of peo... more
Asked by Ruth 44 in Ebates1 answers
Last answer by Knoji 31 months ago +0 votes:
The answer to question was posted in this review of Ebates written by Matthew Bible - an excerpt is posted below:Ebates, along with Coupon Cactus and Shop At Home are all free to join.  The percentage of cash back varies per website.  Below are a few examples of stores that appear on all three sites.   With Ebates, you can earn the percentage of cash back on the following stores: ... more
Asked by Renee Morris in Ebates1 answers
Ebates Overview
Ebates.com is a shopping portal website that offers coupons and promotional codes for online shopping at more than 1,500 stores on the internet.  Each store listed on Ebates offers unique cash back percentage rebates to shoppers who use The Ebates shopping website. A rebate percentage you will be granted when shopping through Ebates is clearly listed next to the particular store name on the Ebates.com website so you are able to view exactly how much you have earned in savings!  Every 3... more
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